
If after following this procedure, your concern is still not addressed, you are welcome to lodge a formal complaint via email to feedback@southernhills.wa.edu.au. Our Complaints Manager will acknowledge receipt of your complaint and initiate a process to resolve the issue, all complaints are logged in to our Complaints Register.
The College has also introduced a child friendly complaints system that all children were introduced to this year.
We also appreciate receiving positive feedback and members of the College community are welcome to use the feedback@southernhills.wa.edu.au email to let us know what we are doing well.
Please click here to view our Complaint Flowchart.